Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination is the U.S., you can choose from two delivery options:

STANDARD DELIVERY: 2-5 business days

• Free for orders over $25: The discount will be automatically applied at checkout.
• Note: Delivery times may be longer during peak seasons and promotional sales.

EXPRESS DELIVERY: 2-3 business days

• Note: Delivery times may vary during peak seasons and promotional sales.

WHERE DOES Nicozen DELIVER?

We offer shipping to various countries/regions. Below are some of the key locations we deliver to:

• U.S.: We ship to all 50 U.S. states (including Washington D.C.), Monday – Friday (except public holidays).
  Note: We do not ship to APO/FPO/DPO addresses.

Additional countries/regions can be added here based on your shipping destinations.

HOW CAN I TRACK MY ORDER?

Once your order is accepted, please note:

• Processing Time: Orders are processed and dispatched within 24 business hours.
• Tracking Information: After your order is packed, we’ll send you a confirmation email with shipment details and a tracking link.
  Please allow some time for tracking updates to appear. You can also track your order through your account.